Terms of Service

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of CrystalRidgePlay.com (the "Website", "we", "us", "our") and any related services. By visiting, accessing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must stop using the Website immediately.

By using the Website, you:

• Confirm that you have read and understood these Terms
• Agree to be bound by these Terms and any additional policies referenced here (such as our Privacy Policy, Cookies Policy, Disclaimer and Responsible Gaming Policy)
• Agree to comply with all applicable laws and regulations when using the Website

If you do not accept these Terms in full, you are not permitted to use the Website or its services.

2. Eligibility and Age Restrictions

2.1 Minimum Age

The Website is intended only for individuals who have reached the legal age to access casino-style or gaming content in their jurisdiction, and in all cases at least 18 years old.

2.2 Responsibility for Compliance

By using the Website, you represent and warrant that:

• You meet the minimum age requirement in your location
• Your use of the Website is not prohibited by any local laws or regulations

2.3 Parents and Guardians

The Website is not intended for minors. Parents and guardians are responsible for monitoring and supervising the online activities of anyone under their care and should prevent access by minors to this type of content.

3. Nature of Service – Free Entertainment Only

3.1 Free-to-Play Games

All games on CrystalRidgePlay.com are free-to-play and use virtual credits only. There are:

• No real money deposits
• No real money wagers
• No withdrawals or cash-out options
• No prizes, gift cards or items of monetary value

3.2 No Real-Money Gambling

Nothing on the Website constitutes or should be interpreted as real-money gambling, an invitation to gamble with real money, or financial/betting advice. All gameplay is intended purely for entertainment.

3.3 No Financial Value

Any scores, balances, virtual credits or in-game achievements have no real-world value and cannot be exchanged, transferred, redeemed, or sold for money, goods or services.

4. Accounts and Access

4.1 Account Creation

Some features may require you to create an account or provide basic information. You agree to:

• Provide accurate, current and complete information
• Keep your login credentials confidential
• Notify us promptly of any unauthorised use of your account

4.2 Single-User Responsibility

You are solely responsible for all activity that occurs under your account, regardless of whether you authorised it.

4.3 Right to Refuse Access

We reserve the right, at our discretion, to refuse registration, limit access, or disable any account if we believe these Terms have been violated.

5. User Responsibilities and Prohibited Conduct

5.1 User Responsibilities

You agree to:

• Use the Website only for personal, lawful and non-commercial purposes
• Respect other users and avoid harassment, abuse or harmful behaviour
• Comply with all applicable laws and regulations

5.2 Prohibited Activities

You must not:

• Engage in any fraudulent, misleading, or deceptive activities
• Attempt to gain unauthorised access to the Website, servers, systems or data
• Interfere with or disrupt the proper functioning of the Website (e.g. through hacking, malware, automated bots or scraping tools)
• Decompile, reverse engineer or modify any part of the Website or its code
• Use the Website for commercial exploitation without our prior written consent

6. Virtual Credits and In-Game Items

6.1 Non-Monetary Nature

All virtual credits, tokens, spins or similar in-game items:

• Are purely for gameplay and visual enjoyment
• Have no cash or property value
• Cannot be redeemed, exchanged or converted into money or any real-world benefit

6.2 No Ownership Rights

You do not own virtual credits or in-game items; they are licensed, revocable features of the service. We may modify, reset or remove them at any time as part of updates or maintenance.

7. Intellectual Property

7.1 Ownership

All content on the Website, including but not limited to text, graphics, images, logos, icons, user interface, software, audio-visual elements and design, is owned by us or licensed to us and is protected by intellectual property laws.

7.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment purposes only.

7.3 Restrictions

You may not:

• Copy, reproduce or distribute Website content without permission
• Modify or create derivative works based on the Website or its content
• Use our logos, trademarks or branding without prior written consent

8. User Content and Feedback

8.1 User Submissions

If you submit any content (such as feedback, suggestions, comments or messages), you:

• Grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, display and distribute such content in connection with the operation and promotion of the Website
• Confirm that you have all necessary rights to grant this licence

8.2 Responsibility for Content

You are solely responsible for any content you submit and must ensure it does not:

• Infringe any third-party rights
• Contain unlawful, abusive, defamatory or offensive material

We may remove or refuse any content at our discretion.

9. Third-Party Links and Services

The Website may include links to third-party websites, tools or services for convenience. We do not control, endorse or assume responsibility for:

• The content or policies of third-party websites
• Any products or services offered by third parties

Your use of third-party sites is at your own risk and subject to their own terms and policies.

10. Disclaimers

10.1 "As Is" and "As Available"

The Website and its services are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied.

10.2 No Guarantees

We do not warrant that:

• The Website will be error-free, secure or uninterrupted
• Any defects will be corrected
• Information provided is complete, accurate or up to date

10.3 User Risk

You acknowledge that your use of the Website is at your own risk. We recommend that you take appropriate precautions, such as using up-to-date antivirus software and secure passwords.

11. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use or inability to use the Website, even if we have been advised of the possibility of such damages.
• This includes, without limitation, damages for loss of data, loss of enjoyment, interruption of service, or other intangible losses.

Some jurisdictions do not allow the exclusion or limitation of certain liabilities; in such cases, our liability will be limited to the fullest extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend and hold harmless the operators of CrystalRidgePlay.com and their respective affiliates, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to:

• Your use or misuse of the Website
• Your breach of these Terms
• Your violation of any third-party rights

13. Suspension and Termination

We reserve the right, at our sole discretion, to:

• Suspend, restrict or terminate your access to the Website
• Remove or modify any content or features

This may occur without prior notice if we believe you have violated these Terms, engaged in harmful behaviour or used the Website in a way that may cause harm to us, other users or third parties.

14. Modifications to Services and Terms

We may:

• Update, change or discontinue any part of the Website or services at any time
• Revise these Terms to reflect changes in our practices, legal requirements or service offerings

Any revised Terms will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms and your use of the Website shall be governed by and construed in accordance with the laws applicable in the jurisdiction where the operator of CrystalRidgePlay.com is established, without regard to conflict-of-law principles.

You agree that any disputes arising from or relating to these Terms or your use of the Website will be subject to the jurisdiction of the competent courts in that location, unless otherwise required by mandatory local law.

16. Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision will be interpreted in a manner consistent with applicable law to reflect the original intent as closely as possible. The remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with any policies or notices referenced herein, constitute the entire agreement between you and CrystalRidgePlay.com regarding your use of the Website and supersede any prior or contemporaneous agreements, communications or understandings.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@crystalridgeplay.com